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    1. Service Catalog
    2. Accounts & Access

     Accounts & Access

    Services (11)

    Access to new network location

    Sometimes a SLAM staff member needs access to additional network drives when duties are shared between departments.

    Create a New User Account

    Use this request when hiring a new employee.

    Employee Promotion/Transfer

    Enable Two Factor Authentication

    File or Application blocked from use

    Need Password Reset (forgotten, locked)

    Request File/Folder Recovery

    Request Help with Mobile Device Connectivity to WIFI

    Terminate an Existing User Account

    Use this request when terminating an employee.

    Website blocked

    Remote Access

    Request ability for user/vendor/contractor remote access to service/support internal systems

    Popular Services

    • General IT Issue
    • Request New Software Application/Installation
    • Application Update/Upgrade/Change
    • Terminate an Existing User Account
    • Training Request
    View All Popular Services

    My Recently Visited Services

    • Access to new network location
    • New/Additional Phone
    • Create a New User Account
    • Training Request
    • Voicemail to Email Request
    View All Recently Visited Services

    Popular Tags

    • ASSET (1)
    • EQUIPMENT (1)
    • Password (1)
    • PRINTERS (1)
    • SOFTWARE (1)
    View All Tags
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