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    Popular Services

    General IT Issue
    Report an Issue

    Request New Software Application/Installation
    Software Services

    Application Update/Upgrade/Change
    Software Services

    Terminate an Existing User Account
    Accounts & Access

    Use this request when terminating an employee.


    Training Request
    Planning Process

    Personnel Request
    Planning Process

    Suggestion Box
    Planning Process

    Access to new network location
    Accounts & Access

    Sometimes a SLAM staff member needs access to additional network drives when duties are shared between departments.


    Create a New User Account
    Accounts & Access

    Use this request when hiring a new employee.


    Work From Home Access
    Working Remotely

    Access to Shared Emailbox
    Email & Office Tools (O365, Teams, Sharepoint, MS Office, etc.)

    Network Cabling (Voice, Data, Video)
    Network & Connectivity

    Support for third party cabling company


    Voicemail to Email Request
    Telephone & Voicemail

    One Drive Sync/Access Error/Issue
    Email & Office Tools (O365, Teams, Sharepoint, MS Office, etc.)

    Malicious Email
    Email & Office Tools (O365, Teams, Sharepoint, MS Office, etc.)

    File or Application blocked from use
    Accounts & Access

    Employee Promotion/Transfer
    Accounts & Access

    General WordPress Issue
    User Experience

    Request assistance or features for WordPress.


    Exhibition Proposal

    New/Additional Phone
    Telephone & Voicemail

    Add a new or additional phone to an existing area


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